Privacy Statement

Hunter Region Landcare Network Inc. (HRLN) ABN 99 087 274 913 is committed to respecting the privacy of your personal information. This website Privacy Statement explains our policy for dealing with personal information that we collect through our website under the domain name “www.hunterlandcare.org.au”.

Throughout this Privacy Statement, we refer to your “personal information” which means information which identifies you as an individual or from which your identity can be reasonably ascertained. Your home address and home telephone number are examples of personal information.

We will post any changes to this Privacy Statement on our website, so we encourage you to check this Privacy Statement from time to time.

In addition to the provisions of this Privacy Statement, there may also be specific and additional privacy provisions that apply to certain sections of the website. Because those specific and additional provisions also relate to your privacy protection, we recommend that you review them wherever they appear.

In the event of an inconsistency between the provisions of this Privacy Statement and those other specific and additional provisions, the specific and additional provisions will prevail.

Information collected

The information about you which we may collect through this website includes any messages or comments you submit to us via the website. This includes:

• any messages or comments you submit to HRLN;
• any details you provide to us as part of an application for sponsorship or project funding;
• any messages or comments you email us which may include personal information such as your name and email address;
• information collected when you complete any online forms;
• information collected when you participate in an online survey;
• your email address if you subscribe to our newsletters or mailing lists; and
• correspondence and other interactions with HRLN, including personal opinions.

In common with many commercial websites we may also collect aggregated information which tells us about visitors to our website but not the identity of those visitors. For example, we may collect information about the date, time and duration of visits and which pages of the website are most commonly accessed. This information is used by us to help to administer and improve our website.

This website also uses “cookies” which are small data files that are sent to your computer. These cookies do not collect personal information. They assist us to make your experience of our website easier and more efficient for you, especially when you are completing online forms etc. These cookies are of a temporary nature and are deleted when you disconnect from our website and/or close your Internet browser.

Online transactions using credit cards

HRLN does not provide this facility however we may provide a link to external parties for the purposes of registering for an event, the purchase of a product or for making a donation.

In general, organizations providing these facilities use encryption software to protect credit card information and to provide transaction security. This means that all personal information, including name, address and credit card number, cannot be read as a transaction travels across the Internet from your computer to the service provider’s computers, or from the service provider’s computers to a bank.

Please ensure you read any third party privacy policies before proceeding with these types of transactions. HRLN accepts no liability for any personal information or financial loss incurred when performing these types of transactions.

Use and disclosure of information collected

We will only use or disclose personal information that we collect through our website, or by email:

1. in accordance with this Privacy Statement; and
2. where you have consented to the use or disclosure; and
3. for the main purpose(s) for which we collected it, or for related purposes which you would reasonably expect, which may include:
   1. subject to the Privacy Act 1988, to provide you with information relating to HRLN or promotional details about products and services that may be of interest to you, unless you have previously advised us that you do not wish to be contacted for those purposes;
   2. purposes related to HRLN’s research (including market research), planning, service development, security, testing and risk management;
   3. purposes connected with the operation, administration, development or enhancement of this website;
   4. to third parties to whom we would usually disclose that personal information, which may include:
      1. our service providers who assist us in providing this website and our products and services (for example Internet and technology service providers, and our auditors, mail houses and delivery companies);
      2. organisations with whom we have co-promotional arrangements (and any agents used in administering such arrangements); and
      3. local HRLN co-ordinators and project managers and other parties who assist us in running HRLN projects or sponsorship activities.

How we handle email and “Contact Us” messages

HRLN may preserve the content of any email or “Contact us” or other electronic message that we receive. Any personal information contained in those messages will only be used or disclosed in ways set out in this Privacy Statement.

The message content may be monitored by our service providers or HRLN personnel for purposes including trouble shooting, compliance auditing and maintenance or where email abuse is suspected.

Links

This website may, from time to time, contain links to the websites of other organisations which may be of interest to you.  Linked websites are responsible for their own privacy practices and you should check those websites for their respective privacy statements.

Security

We use a number of mechanisms to protect the security and integrity of your personal information. Unfortunately, no data transmission over the Internet can be guaranteed as completely secure.

So while we strive to protect such information, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Once any personal information comes into our possession, we will take reasonable steps to protect that information from misuse and loss and from unauthorised access, modification or disclosure.

Access to information

If you wish to request access to any personal information which we hold about you as a result of our information collection practices outlined in this Privacy Statement, please contact us using the “Contact details” set out below.

Please provide as much detail as you can about the particular information you seek, in order to help us retrieve it. An access fee may be charged to cover our costs of providing the information to you.

Contact details

If you have any questions or feedback about privacy, or wish to make a complaint about the way in which we have handled your personal information, you may contact us by:

Phone:      0458 348 110
Email:       hrln@bigpond.com
Address:  PO Box 447, Maitland NSW 2320, Australia